Privacy Policy

Nada Debs Furnitures Trading LLC ("Nada Debs," "we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information obtained through nadadebs.com, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and all other applicable UAE laws and regulations.

By accessing or using our website, you consent to the collection and use of your information as described in this policy. We encourage you to read this policy carefully.

1. What Information Do We Collect?

We collect personal data directly from you when you register an account, place an order, subscribe to our newsletter, or contact us. The types of information we may collect include:

• Full name
• Email address
• Mailing and billing address
• Phone number
• Payment information (processed securely through N-Genius Online by Network; card details are not stored on our servers)
• Order history and preferences
• Website usage data (via cookies and analytics tools)

You may visit our website anonymously without providing personal information; however, certain features such as placing an order or creating an account will require you to provide the above details.

2. Legal Basis for Processing Your Data

In accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, we process your personal data on the following legal bases:

• Contract performance: to process your orders and manage your account.
• Legitimate interests: to improve our website, products, and services.
• Legal obligation: to comply with applicable UAE laws and regulations.
• Consent: to send you marketing communications and newsletters, where you have opted in to receive them.

3. How Do We Use Your Information?

We use the information we collect for the following purposes:

• To process and fulfil your orders and manage returns or exchanges.
• To create and manage your account on our website.
• To communicate with you regarding your order, shipping updates, and customer service enquiries.
• To send periodic newsletters and promotional emails, where you have given your consent. You may unsubscribe at any time using the link provided in each email.
• To personalise your experience and improve our website and product offerings.
• To comply with our legal and regulatory obligations under UAE law.

Your personal information will not be sold, exchanged, transferred, or given to any third party for commercial purposes without your explicit consent, except as necessary to fulfil your order or as required by law.

4. How Do We Protect Your Information?

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include:

• Secure Socket Layer (SSL) encryption for all data transmitted through our website.
• All payment transactions are processed through N-Genius Online by Network, a PCI-DSS compliant payment gateway. Credit and debit card details are encrypted and are not stored on our servers.
• Access to personal data is restricted to authorised personnel who are required to maintain confidentiality.

Please note that while we take all reasonable precautions, no method of data transmission or storage is completely secure. In the absence of negligence on our part, we cannot be held liable for any loss resulting from unauthorised third-party access to your data.

5. Do We Use Cookies?

Yes. Cookies are small files placed on your device by our website that help us recognise your browser and remember certain preferences and information. We use cookies to:

• Remember items in your shopping cart.
• Understand how visitors use our website through aggregate analytics data.
• Improve website performance and user experience.

We may engage third-party service providers to assist with analytics and site improvement. These providers are contractually prohibited from using your data for any purpose other than to assist us in operating our business.

You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

6. Do We Disclose Information to Third Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties for commercial gain. We may share your information with trusted third parties only in the following circumstances:

• Service providers who assist us in operating our website, processing payments, or delivering your order, provided they agree to keep your information confidential.
• Compliance with UAE law, regulatory requirements, or court orders, where disclosure is required by a competent authority.
• Protection of our rights, property, or safety, or the rights, property, or safety of others.

Non-personally identifiable information (such as aggregated site usage data) may be shared with third parties for analytics, marketing, or advertising purposes.

7. Your Rights Under UAE Data Protection Law

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the following rights with respect to your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to applicable legal retention requirements.
• The right to withdraw your consent to marketing communications at any time.
• The right to object to or restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at sales@nadadebs.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general, order and account data is retained for a minimum of five years in accordance with UAE commercial and tax regulations.

9. Third-Party Links

Our website may contain links to third-party websites. These sites have their own independent privacy policies, and we have no responsibility or liability for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

10. Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a minor has provided us with personal information, please contact us immediately at sales@nadadebs.com and we will take steps to remove such information from our records, in compliance with UAE Federal Law No. 3 of 2016 on Child Rights.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of the website following any changes constitutes your acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Email: sales@nadadebs.com

Website: nadadebs.com

Company: Nada Debs Furnitures Trading LLC, Dubai, UAE